Effective Date: 8/26/24

Welcome to Konjoian's Greenhouses. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information about you:

1.1 Personal Information:

• Name
• Email address
• Phone number
• Postal address
• Payment information (e.g., credit card details)
• Any other information you provide when filling out forms on our website or during transactions.

1.2 Non-Personal Information:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including the full URL, clickstream to, through, and from our site, products you viewed or searched for, and page response times.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Manage Services:

• Process transactions and send you related information, including purchase confirmations and invoices.
• Manage your orders, deliveries, and returns.
• Respond to your comments, questions, and requests and provide customer service.

2.2 To Improve Our Services:

• Understand and analyze how you use our website and services to improve the user experience.
• Develop new products, services, features, and functionality.

2.3 For Marketing Purposes:

• Send you marketing communications that may be of interest to you, including information about our products, services, promotions, and events.
• Measure and understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.

2.4 For Compliance, Fraud Prevention, and Safety:

• Comply with legal obligations, such as maintaining records, resolving disputes, and enforcing agreements.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Konjoian's Greenhouses and others.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:

3.1 Service Providers:

• We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Legal Compliance:

• We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers:

• If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

4.1 Types of Cookies We Use:

• Necessary Cookies: These are essential for the operation of our website.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: These are used to recognize you when you return to our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

5.1 Access:

• You have the right to request access to the personal information we hold about you.

5.2 Correction:

• You have the right to request that we correct any inaccuracies in your personal information.

5.3 Deletion:

• You have the right to request that we delete your personal information, subject to certain legal exceptions.

5.4 Opt-Out of Marketing Communications:

• You have the right to opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

5.5 Data Portability:

• You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

6. Security of Your Information

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Konjoian's Greenhouses
225 Chandler Road
Andover, MA 01810
Phone: (978) 375-9303
Email: konjoiansghls@gmail.com